1. How much are the shipping charges in India?
We charge a flat price of ₹50, and ship free all over India on shopping for ₹1599 & above.
2. How do I track my order?
Once your order is shipped, the Tracking I.D or the Airway Bill number (AWB no.) and
the courier company name is sent to you via email and on the registered phone number.
Please visit the courier partner website notified and enter the ID/AWB no. to track the
current location of your shipment and expected date of delivery.
Should you have any questions about your order dispatch, please call us or email us
| MON-FRI | 11:00 AM - 7:00 PM IST
3. Do you offer COD services?
Yes, we do! However, customized orders or pre-orders require payment before delivery.
4. Do you ship outside India? How much international shipping will I be charged?
Yes! We ship worldwide and charge flat $20 dollars for all international orders.
5. Do I have to pay Customs and Duties on my international order?
Duties and taxes for international orders are not included as part of shipping charges.
You will need to pay the applicable duties and taxes directly to the shipping agency (DHL,
FedEx etc.) at the time of your order delivery after you receive an invoice from the shipping
6. How do I return my order?
We do not accept any returns at the moment.
7. What if I need a different size of your jewellery?
All of our jewellery is one size fits all. So you can buy without any hesitation as the jewellery
will fit you anyway. Refer 'return policy' page to know more.
8. How to take care of NitAgni jewellery?
Please refer to the 'Jewellery Care' page for detailed instructions.